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At Cheap Boxing Gear Store, we throw punches, not excuses. We want you to be completely satisfied with your boxing gear, just like you want that perfect knockout. If for any reason you’re not happy with your purchase, our Returns & Exchanges policy has your back like a reliable corner team.
1. Who We Serve (Our Target Fighters)
Based on our product offerings, we primarily serve:
- Serious boxers looking for competition gear (gloves, trunks, robes, championship belts)
- Training enthusiasts needing equipment (bags, protectors, conditioning gear)
- Casual fans purchasing apparel and accessories (caps, gifts, novelties)
- Gym owners buying multiple equipment pieces or competition sets
2. Our Shop Style
Our website combines no-nonsense functionality with boxing passion – just like our products. We use straightforward navigation (clear menu categories), bold colors reminiscent of boxing rings, and language that speaks directly to fighters.
3. Returns & Exchanges: The Championship Round
Key Details:
- Return Window: 15 days from delivery date
- Condition: Items must be unused, in original packaging with tags attached
- Non-Returnable Items: See section 6 below
- Return Shipping: Customer pays return shipping (except for defective items)
Step-by-Step Return Process:
- Round 1 – Contact Our Corner Team: Email [email protected] within 15 days of receiving your order with:
- Your order number
- Item(s) you wish to return/exchange
- Reason for return
- Whether you want a refund or exchange
- Round 2 – Get Approval: We’ll respond within 2 business days with a Return Merchandise Authorization (RMA) number and instructions
- Round 3 – Pack It Up: Securely package the item(s) with the original packaging and include the RMA number visible on the outside
- Round 4 – Send It Back: Ship to our warehouse at: Cheap Boxing Gear Store
Returns Department
3615 Robinson Lane
Oklahoma City, OK 73101
United States - Round 5 – We Process Your Return: Once received, we’ll inspect the items and process your refund or exchange within 5 business days
Return Request Template:
4. Refund Information
Once your return is approved:
- Timing: Refunds are processed within 5 business days after we receive your return
- Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, PayPal)
- Deductions: Original shipping fees are non-refundable (unless return is due to our error)
- International Customers: Refund amounts may be adjusted for currency fluctuations
5. Exchanges
Want to swap gear like changing strategies between rounds? We got you:
- Exchanges are subject to product availability
- If the exchange item costs more, you’ll pay the difference
- If it costs less, we’ll refund the difference
- Shipping fees for exchanges follow our standard shipping policy
6. Non-Returnable Items (The Heavy Hitters)
Some of our products pack too much punch to be returned:
- Personal protective equipment: Mouthguards, groin protectors, headgear (for hygiene reasons)
- Custom or personalized items: Championship belts with custom engraving
- Gift cards
- Clearance items (marked as final sale)
7. Damaged or Defective Items
If your gear arrives looking like it went 12 rounds before shipping:
- Contact us immediately at [email protected]
- Include photos of the damage/defect and packaging
- We’ll cover return shipping and send a replacement ASAP
Remember:
We stand behind our products like a cornerman stands behind their fighter. If you have any questions about returns or need help with the process, email us at [email protected] – we typically respond within 24 hours (except on fight nights!).
“We’ll handle your returns with the same speed and precision as a champion’s jab!” – The Cheap Boxing Gear Store Team
