At Cheap Boxing Gear Store, we deliver your boxing gear with the speed of a champion’s jab and handle returns with the precision of a perfect uppercut. Here’s everything you need to know about getting your gear and what to do if it doesn’t meet your expectations.
1. Shipping Information
Order Processing Time
We process all orders within 1-2 business days (excluding weekends and holidays). Once your order ships, you’ll receive a tracking number via email.
Shipping Options
We offer two shipping methods to get your boxing gear to your corner:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days delivery after shipping)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days delivery after shipping)
Note: We ship worldwide except to some Asian countries and remote areas. Shipping times may vary depending on your location and customs processing.
2. Returns & Exchanges
We want you to be as satisfied with your gear as you would be with a perfect knockout. If something isn’t right, here’s how we’ll handle it:
Return Policy Basics
- Return Window: 15 days from delivery date
- Condition: Items must be unused, in original packaging with all tags attached
- Return Shipping: Customer pays return shipping (except for defective items)
The 5-Round Return Process
Round 1 – Contact Our Corner Team:
Email [email protected] within 15 days with:
- Your order number
- Item(s) you wish to return/exchange
- Reason for return
- Whether you want a refund or exchange
Round 2 – Get Approval:
We’ll respond within 2 business days with a Return Merchandise Authorization (RMA) number and instructions.
Round 3 – Pack It Up:
Securely package the item(s) with original packaging and include the RMA number visible on the outside.
Round 4 – Send It Back:
Ship to our warehouse at:
Cheap Boxing Gear Store Returns Department
3615 Robinson Lane
Oklahoma City, OK 73101
United States
Round 5 – We Process Your Return:
Once received, we’ll inspect the items and process your refund or exchange within 5 business days.
Return Request Template
Subject: Return Request for Order #[Your Order Number]
Dear Cheap Boxing Gear Store Team,
I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:
- Item(s) to return: [Product Name(s) and Quantity]
- Reason for return: [Please specify]
- Preferred resolution: [Refund / Exchange for (specify product if exchanging)]
Please let me know the next steps. I’ve reviewed the return policy and confirm the items are unused and in original packaging.
Best regards,
[Your Full Name]
[Your Email Address]
[Your Phone Number – optional]
Refund Information
- Timing: Refunds processed within 5 business days after we receive your return
- Method: Refunded to your original payment method (Visa, MasterCard, JCB, PayPal)
- Deductions: Original shipping fees are non-refundable (unless return is due to our error)
- International Customers: Refund amounts may be adjusted for currency fluctuations
Exchanges
Want to swap gear like changing strategies between rounds? We got you:
- Exchanges are subject to product availability
- If the exchange item costs more, you’ll pay the difference
- If it costs less, we’ll refund the difference
- Shipping fees for exchanges follow our standard shipping policy
3. Non-Returnable Items
Some of our products pack too much punch to be returned:
- Personal protective equipment: Mouthguards, groin protectors, headgear (for hygiene reasons)
- Custom or personalized items: Championship belts with custom engraving
- Gift cards
- Clearance items (marked as final sale)
4. Damaged or Defective Items
If your gear arrives looking like it went 12 rounds before shipping:
- Contact us immediately at [email protected]
- Include photos of the damage/defect and packaging
- We’ll cover return shipping and send a replacement ASAP
Remember: We stand behind our products like a cornerman stands behind their fighter. If you have any questions about returns or need help with the process, email us at [email protected] – we typically respond within 24 hours (except on fight nights!).
“We’ll handle your returns with the same speed and precision as a champion’s jab!” – The Cheap Boxing Gear Store Team
